Revocation Terms & Revocation Form

Consumers are entitled to a right of revocation in accordance with the following – in this connection a consumer being any natural person entering into a legal transaction for purposes that can neither be assigned mainly to her/his gainful nor self-employed occupation:

A. Revocation terms

Right of revocation

You are entitled to cancel this contract within 14 days without giving any reasons.

The time limit for revocation is 14 days from the day you or a third party named by you who is not the carrier, took possession of the last goods.

To exercise your right of revocation you should inform us (Dr. Wagner Handel und Projekte GmbH, Zur Neumuehle 17, 92637 Weiden, info@knopf-boutique.de , telefax: +49 961 39880270) by an explicit statement (e.g. a mailed letter, telefax, or email) of your decision to cancel this contract. You may use attached sample revocation form that is not required though.

For compliance with the time limit for cancellation it is sufficient for you to send the notification of your making use of the right of cancellation before the expiration of the time limit for revocation.

Consequences of revocation

If you cancel this contract we have to refund you all the payments you made to us, inclusive of the shipping costs (except for the additional costs resulting from your choosing another way of shipment than the most favorable standard shipment offered by us), immediately and within 14 days at the latest from the day we received the notification of your revocation of this contract. For this refund we will use the same means of payment you used in the original transaction unless otherwise agreed expressly with you; on no account you will be charged any fees for this refund. We may refuse refund until we have got back the goods or until you proved that you returned the goods, depending on which date is the earlier one.

You should return or deliver the goods to us immediately and in any case within 14 days at the latest from the date you inform us of the revocation of this contract. The time limit is complied with if you send the goods before the expiration of the time limit of 14 days.

You are to pay the direct costs of the return of the goods.

You will have to pay for a possible loss in value of the goods only if such loss in value is the result of a handling of the goods not necessary for checking their condition, qualities, and function.

Exclusion or premature extinguishment of the right of revocation

The right of revocation shall not apply to consumers who are not citizens of a member state of the European Union at the time of conclusion of the contract, and whose sole residence and address of delivery are outside the European Union at the time of conclusion of the contract.

General information

1) Please avoid damage and pollution to the goods. Return the goods to us in their original packaging with any and all accessories and with any and all packaging parts. If necessary, use a protective secondary packaging. In case you do not have the original packaging any more you are asked to protect the goods by an adequate packaging from damage in transit.
2) Please do not return the goods to us postage unpaid.
3) Please note that the Items 1-2 above are not a condition for the effective exercise of the right of revocation.

B. Revocation form

If you wish to cancel the contract please complete this form and return it to

Dr. Wagner Handel und Projekte GmbH
Zur Neumuehle 17
92637 Weiden
Fax: +49 961 39880270
Email: info@knopf-boutique.de

Herewith I/we (*) cancel the contract entered into by me/us on the purchase of the following goods (*)/rendering of the following service (*)



Ordered on (*) ____________ / received on (*) __________________

Name of consumer/s

Address of consumer/s

Signature of consumer/s (only in case of paper communication)


(*) Delete where inapplicable

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